The best Postal and diversified Services Provider for Everyone, everywhere.
To sustainably deliver unmatched postal, courier, logistics, financial products, and innovative services for the benefit of all customers.
ZAMPOST’s core values will guide how business is conducted and the organization’s interactions with all its stakeholders.
The history of postal services in Zambia dates back to 1896 when the first Post Offices were established at Abercorn, now Mbala, Fort Jemeson now Chipata and Kalungwishi near lake Mweru. However, these post offices did not enjoy international recognition until 1926 when the General Post Office which was then a government department was admitted to the general membership of the Universal Postal Union (UPU).
In 1975 by an Act of Parliament, a statutory body was established to run both Postal and Telecommunications. In 1986, the organization was incorporated into a Public Limited liability company and became known as Posts and Telecommunications Corporation (PTC) whose shares were held by the holding company ZIMCO, on behalf of the government. This was the status until July 1, 1994. In July 1994 the Zambia Postal Services Corporation (Zampost) was created under the Postal Service Act No. 24 of 1994 after the dissolution of PTC which separated the postal division from the telecommunications division. In August, 2009 the Postal Services Act No. 24 of 1994 was repealed and replaced with the revised Postal Services Act No. 22 of 2009 which defined Zampost’s mandate as providing postal and courier services, financial services including the creation of Post Bank.