customercare@zampost.com.zm 8881 0978 11 8881 0961 11 8881

HOW TO SEND MONEY

  1. NO NEED to fill out a form
  2. Simply go to the counter and provide your (sender’s) details and receiver’s details
  3. Money is INSTANTLY available for collection at the receiving office
  4. SMS notification
  5. Communicate the following details to the receiver:
        • Transaction number
        • Sender's names
        • Amount sent
        • Where the money is coming from (town of origin)
  6. A test question should be provided when you know the receiver does not have a valid ID.
  7. The maximum amount one can send per transaction is K10, 000.
  8. There is no limit to the number of transactions you can make in a day!!!

HOW TO RECEIVE MONEY

  1. NO NEED to fill out a form
  2. Simply go to the counter and provide the following;
        • Transaction number
        • Sender's names
        • Amount sent
        • Where the money is coming from (town of origin)
  3. Present your valid identification of either NATIONAL REGISTRATION CARD or VALID PASSPORT or DRIVER’S LICENCE
  4. Provide the answer to the test question if necessary
  5. SMS notification
  6. No need to have a bank account to receive money.