OFFICIAL RE-LAUNCH OF EMS BY HON. MUTOTWE L KAFWAYA-MINISTER OF TRANSPORT AND COMMUNICATIONS.

Express Mail Service - It is a postal express delivery service provided by Zampost which connects more than 150 branches countrywide and over 190 countries and territories worldwide..

•A priority mail service - It endeavours to deliver documents and merchandise on time. It provides priority physical door to door delivery services.
• Convenient - EMS can be sent and collected from any of the Post Office counters; Collections can also be done from customer's premises.
• Largest delivery network - EMS has the largest last mile coverage supported by the postal delivery network.

Some of the EMS services on offer are:

• Domestic – Conveyance and delivery of domestic letters, documents and parcels within Zambia.


• International - Conveyance and delivery of letters, documents and parcels between Zambia and Europe, North and South America, Asia and other African countries.


• Business Mail- This is a tailor made service which involves mail conveyance for business clients and is tailored to meet various individual business needs.


• Pick up - This is a service that allows for items to be collected from a customer’s premises for onward shipping.

• Maximum weight limit for a single parcel is 30kg on international items but is however above 30Kg on domestic items.


• Special packing is required for fragile items. EMS Service Centers are available to advise on the most appropriate form of packaging.


• Parcels and documents, prior to being sealed, shall be examined by the Sales Clerks to ensure that prohibited items are not sent through the service